Products
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The Art of Managing Challenging Customers
CourseThis course equips participants with the skills and knowledge to effectively manage and interact with challenging customers across various settings.
$195
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Welcome to the VTIC Quality Tourism Business Program
CourseElevate your tourism business with the VTIC Quality Tourism Business Program! This 10-module course helps you achieve accreditation, enhance sustainability, and gain industry recognition.
Free
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1: Introduction to Quality Tourism in Victoria 101
CourseMaster the fundamentals of quality tourism in Victoria! This course equips you with strategic insights, customer satisfaction principles, and sustainability practices to elevate your tourism business. Gain actionable skills to thrive.
$385
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2: Becoming a Quality Tourism Business
CourseLearn to build a strong business model, align with accreditation, and drive sustainable growth. Master financial planning, marketing, and customer experience. Gain industry recognition and set your tourism business up for success!
$385
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3: Quality Tourism Marketing
CourseMaster strategic tourism marketing with AI, social media, content, and digital tools. Develop a data-driven plan, leverage the PESO model, and optimise ATDW for visibility. Attract, engage, and convert travelers effectively. Let’s elevate your brand!
$385
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4: Quality Tourism People Management
CourseEmpower your tourism business with exceptional people management! This course equips you with essential HR skills—recruitment, training, performance management, and HR compliance—to build a high-performing, motivated workforce.
$385