Products
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4: Quality Tourism People Management
CourseEmpower your tourism business with exceptional people management! This course equips you with essential HR skills, recruitment, training, performance management, and HR compliance to build a high-performing, motivated workforce.
$385
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5: Quality Tourism Customer Service
CourseDeliver unforgettable experiences that drive loyalty. Exceed expectations, personalise journeys, and master online reviews. Learn the "Surprise & Delight" strategy and create a Customer Service Manual for consistent excellence.
$385
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6: Quality Tourism Business Operations Systems
CourseStreamline processes, ensure consistency, and scale sustainably. Build an Operations Manual to enhance efficiency, compliance, and team alignment. A well-run business creates seamless visitor experiences and long-term success.
$385
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7: Quality Tourism Risk Management
CourseThis course, supported by Adroit, teaches you how to identify risks, develop emergency plans, and implement safety protocols. A strong risk management strategy safeguards your business, builds customer trust, and ensures long-term success.
$385
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8: Sustainability and Social Responsibility
CourseBuild a sustainable, socially responsible tourism business! This course equips you with the tools to reduce your carbon footprint, engage local communities, and preserve cultural heritage.
$385
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9: Quality Cultural Awareness
CourseElevate your tourism business with cultural integrity! This course guides non-Indigenous operators in collaborating with Indigenous communities, supporting authentic cultural experiences, and avoiding appropriation.
$385