Are You Ready to Elevate Your Tourism Business to the Next Level?

3-MONTH FREE ACCESS FOR VICTORIA TOURISM INDUSTRY COUNCIL (VTIC) MEMBERS

Right now, your tourism business might be stuck in survival mode, struggling to stand out, dealing with inconsistent customer experiences, or missing out on the benefits of strategic growth.

What if, however, in just a few weeks, you could transform your business into a thriving, high-quality tourism experience that delivers unforgettable experiences, increases customer satisfaction, and leads the way in Victoria’s tourism industry?

That’s precisely what Introduction to Quality Tourism in Victoria 101 is designed to help you achieve.


Why this course?

"Quality tourism is the art of creating experiences that leave lasting impressions while shaping a sustainable and thriving future."

This industry-leading training program provides a roadmap to mastering tourism excellence. Whether you're an entrepreneur, a business owner, or an employee in the Victorian tourism sector, this course will equip you with practical strategies to deliver exceptional experiences and drive sustainable business growth.

Inside, you'll learn:

✔️ Quality Tourism Principles – Understand what makes a business truly stand out.

✔️ The Significance of Quality – Discover why quality is the key to customer satisfaction.

✔️ Strategic Planning & Goal Setting – Learn how to build a future-proof business model.

✔️ Continuous Improvement – Implement proven methodologies to grow sustainably.

Are you a VTIC member? More information on the many benefits, including joining the Quality Tourism Business program by joining VTIC here.

Already a VTIC member? Reach out ti the Quality Tourism Business team here for your exclusive 3-month access.

Course curriculum

    1. Introduction to Quality Tourism in Victoria 101

    1. Quality Tourism Fundamentals

    2. Lesson 1.1.1: Defining Quality in Tourism

    3. Lesson 1.1.2: Quality Tourism Business Management Explained

    4. Getting Started with the Quality Tourism Framework

    1. Navigating The Tourism Landscape in Victoria

    2. Lesson 1.2.1: Understanding Victoria's Tourism Sector

    3. Lesson 1.2.2: SWOT Analysis

    4. Quality Tourism Business SWOT Analysis

    1. Importance of Quality in Tourism

    2. 1.3.1: Quality and Customer Satisfaction

    3. Lesson 1.3.2: Strategies for Quality Improvement

    1. Key Components of a Thriving Tourism Business

    2. Lesson 1.4.1: Building Blocks of Success

    3. Lesson 1.4.2: Success Leaves Clues

    1. Strategies for Goal Setting, Measurement, and Continuous Improvement

    2. Lesson 1.5.1: Beyond Profit in Tourism

    3. Lesson 1.5.2: Goal Setting in Tourism

    4. Lesson 1.5.3: Measuring Success and Continuous Improvement through Self-Management

    5. Goals and Action Plan

About this course

  • $385.00
  • 20 lessons
  • 0 hours of video content

Your Transformation Starts Here

Where You Are Now:

  • Unclear on how to make your tourism business stand out.

  • Struggling to maintain consistency in service quality.

  • Unsure how to adapt to changing industry trends and customer expectations.

Where You’ll Be After This Course:

  • Confidently implementing quality tourism strategies that drive growth.

  • Running a highly-rated, customer-centric business that attracts repeat visitors.

  • Positioned as a leader in Victoria’s thriving tourism industry.


Start Your Journey to Quality Tourism Success!

Why Enrol Now?

  • Gain expert insights tailored to Victoria’s tourism industry.

  • Apply practical, proven strategies to scale your business.

  • Get ahead of your competitors & become a leader in quality tourism.

  • Earn your Sustainable Quality Tourism Accreditation and increase your credibility.


Enrol Today & Start Your Tourism Business Transformation!

Spots are limited, and Victoria’s tourism industry is evolving fast. The businesses that take action now will be the ones that thrive tomorrow.

Click Below to Enroll & Start Your Journey to Quality Tourism Success!

Introduction to Quality Tourism in Victoria 101