Course curriculum

    1. Course Welcome

    2. Lesson 1.1. Discover why experience brings people back

    3. Lesson 1.2. Map the Customer Experience Infinity Journey

    4. Lesson 1.3. Audit your loop

    5. Module 1 Exercise Workbook

    6. Module 1 Summary

    1. Lesson 2.1. Welcome and discover

    2. Lesson 2.2. Make it memorable

    3. Lesson 2.3. Turn experience into reputation

    4. Lesson 2.4. Close the loop

    5. Module 2 Exercise Workbook

    6. Module 2 Summary.

    1. Lesson 3.1. Choose one priority

    2. Lesson 3.2. Build your 30-day plan

    3. Lesson 3.3. Take it to your team

    4. Module 3 Exercise Workbook

    5. Module 3 Summary

    1. Course Summary

    2. Next Steps

    3. Research Foundations

About this course

  • $297.00
  • 20 lessons
  • 0 hours of video content

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