Institute of Excellence

"Despina brings her energy and passion for the tourism industry with her to the Mornington Peninsula several times each year facilitating workshops on; social media, marketing and customer service. Her years of experience shine through when she interacts with local tourism operators using language which is relatable and practical, breaking down the jargon into comprehendible ideas. One of her greatest strengths is her understanding the needs of small to medium businesses and providing useful free tools to streamline processes and save businesses time. A true professional, Despina goes the extra mile with her training sessions and is a pleasure to work with.e this area to describe the image or provide supporting information."